Rapid organizational change can be both exciting and unsettling at the same time. HealthInsight has experienced its share of this kind of rapid change in the past few years—so much so that exciting and unsettling seems to describe just about every day around here. We've seen:
This rapid change in our organization and in the world is very likely to continue into the future as well. But the pace and intensity of efforts to keep up and reinvent our organization has led at times to "change fatigue," similar to the burnout that many of our stakeholders have reported experiencing as they implement multiple, simultaneous and sometime overlapping quality improvement activities.
In order to work through this fatigue, keep momentum and continue to meet the substantial demands of our clients and our stakeholders in local communities, we need inspiration, planning and coordination, and a culture of continuous learning. In short, we need leadership. Of course, as the CEO, I like to think we already have leadership. But I also know we now need, and will continue to need, better and broader and different leadership to go forward.
Creating a corporate culture of inspiration, excellence and learning will require all of the following types of leaders:
Leadership is the essential and most in demand resource in any organization. This is true now more than ever. I believe HealthInsight has many of the vital cultural components in place to thrive in this new, rapidly changing world, but we can never stop learning and never stop working to pass this culture along to the next generation of leaders as well. There are no shortcuts.