Centers for Medicare & Medicaid Services (CMS)
- Press Release: President Trump Expands Telehealth Benefits for Medicare Beneficiaries During COVID-19 Outbreak
- ESRD Provider Telehealth and Telemedicine Toolkit
- COVID-19 Focused Infection Control Survey: Dialysis Provider Self-Assessment
- Guidance for Infection Control and Prevention of COVID-19 in Dialysis Facilities
- COVID-19 Medicare Provider Enrollment Relief FAQs
- COVID-19 Quality Reporting Programs Guidance Memo
- Dialysis Facility Compare FAQs: Exceptions for Dialysis Facilities Affected by COVID-19
- CMS Waivers, Flexibilities, and the Transition Forward from the COVID-19 Public Health Emergency
Centers for Disease Control and Prevention (CDC)
- Guidance for COVID-19 in Hemodialysis Facilities
- Clinical Care Information for COVID-19
- Infection Control: Severe Acute Respiratory Syndrome Coronavirus 2 (SARS-CoV-2)
- Interim SARS-CoV-2 Testing Guidelines for Patients in Outpatient Hemodialysis Facilities
- Interim Guidance for Managing Healthcare Personnel with SARS-CoV-2 Infection or Exposure
- Special Considerations for Patients on Home Dialysis
- Strategies to Mitigate Healthcare Personnel Staffing Shortages
National Coordinating Center (NCC)
- COVID-19 Frequently Asked Questions by ESRD Patients
English | Spanish - COVID-19 Mental Health Toolkit
CMS COVID-Related Survey/Certification Questions and Waiver Requests
- CMS QSOG Emergency Prep: QSOG_EmergencyPrep@cms.hhs.gov
- CMS Automated 1135 Waiver Portal
- Specific 1135 waiver requests for ESRD NW16 (Western Consortium): ROSFOSO@cms.hhs.gov
Western Consortium: AK, AZ, CA, CO, HI, ID, MT, ND, NV, OR, SD, UT, WA, WY and the Pacific Territories - Setting up a non-Medicare-certified isolation clinic: Review the COVID-19 Medicare Provider Enrollment Relief FAQs
Supply/Resource Requests
CMS requires facilities to contact their local disaster management agency at least annually and as needed for support with restoration of services or to obtain medical resources such as PPE in the event of a disaster or an emergency. Please refer to your state guidance for contact information.
State Guidance on Mandatory COVID-19 Reporting Suspected or Confirmed Cases
Other Resources
- Coping With Infectious Disease Outbreaks in the Dialysis Setting
Comagine Health - COVID-19 Information
American Society of Nephrology - What the COVID-19 Means for Kidney Patients (video)
Dialysis Patient Citizens - How to Support Home Dialysis Patients During a Pandemic
Home Dialysis Central - COVID-19 and Compassion Fatigue
IPRO
Video | Slides - Billing Telehealth
Noridian Healthcare Solutions - Psychological First Aid for First Responders
SAMSHA - SAMHSA Disaster Distress Helpline
800-985-5990
Text TalkWithUs to 66746
Patient Hotlines
- DaVita: 800-400-8331
- Fresenius: 800-626-1297
- More patient hotlines