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Decreasing Patient-Provider Conflict

The Decreasing Dialysis Patient-Provider Conflict Toolkit provides resources to help nurses, physicians, social workers, patient care technicians, dieticians, administrators, unit secretaries and all other staff involved in the daily operations of the dialysis clinic to better understand, respond to and decrease conflict.

The DPC Toolkit is designed to help:

  • Create safe dialysis facilities
  • Provide training resources for handling conflict
  • Improve patient-provider relations
  • Improve patient-provider satisfaction with the dialysis experience

 

Decreasing Dialysis Patient-Provider Conflict Toolkit