Administrative
- Provide education and assistance regarding CMS requirements
- Communicate essential information and safety alerts via mail, email, ESRD Bulletin or fax
- Represent the needs of the renal community, patients and providers to CMS
- Develop collaborative partnerships to promote improved quality outcomes for patients
- Inform facilities about Network goals and activities
Quality Improvement
- Provide education and assistance regarding CMS/Network-directed QI projects
- Clarify instructions for clinical data collection
- Provide expertise and education on vascular access issues
- Assist with resources for the Conditions for Coverage implementation for dialysis facilities
- Assist facilities with developing internal Quality Assessment and Performance Improvement Programs (QAPI) and action plans
- Provide education and information on immunizations (hepatitis, pneumococcal and influenza)
- Provide QIP and DFR education and intervention planning
- Assist with water quality and water treatment issues
Community Information and Patient Services
- Assist with resolution of complaints and grievances
- Assist in identifying treatment options for patients
- Provide case consultation
- Assist with managing challenging situations and potential involuntary discharges/transfers
- Assist with development of emergency preparedness plans and patient/staff education Locate patient transient dialysis care
- Educate on vocational rehabilitation
- Provide resources and referrals for ESRD-related education and community resources
- Assist with development of patient education programs
Data/Information Management
- Provide education and assistance regarding CMS forms compliance (2728, 2746, 2744)
- Provide training to facilities on using EQRS and CROWNWeb
- Review CMS-issued reports and notify facilities of actions needed
- Process data requests from facilities
- Assist with access to CMS systems including EQRS, QIP, NHSN and DialysisData.org
- Assist facilities in maintaining timely, accurate data in EQRS and CROWNWeb
- Provide statistical data regarding patient populations
- Educate facilities on preventing security violations
Contact Us
Please contact us if you have questions or need assistance.
Phone: 206-923-0714
Fax: 206-923-0716
Need a speaker? Let us know — we may be able to help.
