In this presentation you will learn that governance is more than simple oversight and reporting out. You will also learn about the three modes and roles of the governing body.

In this presentation you will learn how to gather, compile and organize data to build a strategic plan for the year ahead.

This presentation focuses on why it is important to have contact after and ED visit; best practices for follow-up after an ED visit: and how to mitigate common challenges and barriers to effectively follow up after and ED visit.

This presentation focuses on identifying and addressing risk factors that lead patients to leave without being seen (LWBS) in an ED; importance of follow-up with patient who LWBS; best practices in follow-up; and data collection process for patients who LWBS.

The purpose of this plan is to provide guidance for managing an unannounced survey.

This is a recording of frequently asked questions and answers for IHS and NHSN reporting.

This session defines workplace violence and prevalence, reviews The Joint Commission standards on workplace violence, and shares evidence-based and promising practices to reduce and prevent workplace violence.

This document is an easy-to-use outline of training for staff to become more prepared for and more comfortable with an upcoming certification or recertification.

This session discusses how effective discharge planning and timely follow-up is crucial in preparing patients for improved health outcomes and optimizing the patient experience. 

This learning circle focuses on action plans for emergency departments that are overutilized and overextended.