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RESOURCE

PATH Candid Conversations Audiocast: Improving Patient and Provider Experience

Patient Safety

This is the first in the Candid Conversations audiocast series. It focuses on Improving the patient and provider experience. The series will address the following topics:

  • What things contribute to length of stay for emergency department patients?
  • Why are some patients leaving before they are seen by a provider?
  • Are there ways to improve triage or medical screening exam times?
  • The importance of timely phone calls.
  • Do patients have access to appropriate levels of care?
RESOURCE

PATH Emergency Severity Index Triage Program Checklist

Transitions of Care

This checklist can be used in establishing or maintaining your ESI process and quality assurance plan for your emergency department. These foundational areas can be built upon to reflect the unique hospital, patient and community needs.

Resource File