This session focuses on changing the narrative around change fatigue. Participants explored strategies to avoid and overcome change fatigue, assess readiness for change, and maintain continuity when leadership changes. The case study highlights the potential impact of change on residents. Strategies presented in the session will be connected to elements for improving joy in work in support of staff satisfaction and retention.

This session focused on recognizing and addressing the impact of change fatigue on staff, residents, and family members, to reduce the potentially negative effects on quality improvement efforts and the quality of care. Large and small group discussion opportunities allowed participants to explore strategies for building a culture of psychological safety that supports engagement to reduce the risk for change fatigue.

Comagine Health has a long history of serving as a thought partner to and provider of care management services to state agencies in pursuit of a more equitable, accessible and outcomes-driven system while reducing costs to patients and burden on providers. Our customized services balance our clients’ obligation to be responsible stewards of limited resources and providers’ need for reduced administrative burden so they can deliver quality care as efficiently as possible.

Our patient-centered approach honors individuals’ culture, social context and values — and empowers them to play an active role in making decisions about their own care. When health care is oriented around the unique needs of the patient, it can lead to higher patient satisfaction and better clinical outcomes.

This session focused on how leaders can do positive leadership walkrounds and engage staff in similar behaviors to build trust and reduce the impact of change fatigue. Role play, breakout, and case study opportunities were provided for real world experiences that reinforce learning.

This session focuses on strategies and resources to help balance new quality improvement projects with others that are nearing completion (entering the sustainment phase). Participants have the opportunity to hear from peers on how they engage staff and medical directors/providers in the QAPI program during roundtable discussions. Also the use of Kamishibai cards to ensure improvements are sustained and for gathering data about sustainment will be introduced.

Get answers to frequently asked questions about Comagine Health's Oregon Data Collaborative.

Guide to using Data Connect, the tool that gives Oregon primary care and women’s health practices access to results for dozens of quality, utilization and expenditure measures.