This session discusses the importance of onboarding; the power of delegation; team building to promote trust, communication and collaboration; professional development activities to promote confidence, satisfaction and enhance performance; and ensuring employee health and wellness in the workplac

This session focused on implementation of the Kamishibai Cards (K Cards) to support implementation of new processes, as well as monitoring compliance with process implementation for real-time measurement and daily improvement opportunities.

This session focuses on strategies and resources to help balance new quality improvement projects with others that are nearing completion (entering the sustainment phase).

This worksheet consists of elements aggregated from hospital Centers for Medicare & Medicaid Services (CMS) Conditions of Participation and Joint Commission standards to evaluate your hospital’s QAPI program, enabling your team to highlight areas of success and identify opportunities for enha

This session focused on recognizing and addressing the impact of change fatigue on staff, residents, and family members, to reduce the potentially negative effects on quality improvement efforts and the quality of care.

The Centers for Medicare & Medicaid Services (CMS) Quality, Safety & Education Portal (QSEP) offers an interactive, scenario-based course that incorporates recent best practices from nursing homes.